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(from Education Otherwise Newsletter no. 160, October 2004)


I have been asked by Iris Harrison to tell those who may be interested, something of the Work that the enquiries secretaries do. I have been on the telephone helpline for over ten years, so I have a lot of experience in knowing how it all works and in the valuable work that all the volunteers do in this particular role. Education Otherwise is run by volunteer parents and there are so many quietly doing all kinds of things to help. I am proud to be associated with so many good people, many of whom I consider my friends and between us we all share something we believe in.

I and many others on the enquiry line, play an important role in that we are usually the first port of call for people. We normally only have contact with people who are not members. Calls are many and varied and it is normally quiet in holiday time. Once school returns after holidays the phone can ring almost non stop all day long. Some people leave it until after 9 am to ring but it is not unusual to receive calls at 8 am from an anxious mother. Each call can last an hour or more and I am often still taking or receiving calls after l0pm at night. Many people who ring have little, if any idea of the law. Many are desperately worried about their situation. Some parents have made so many enquiries, made so many phone calls, all of which have come to nothing. This one call to E.O. is usually the lifeline they have been longing for. Each call is unique and each call is very important. Some calls are urgent; sometimes a call can save the life of a child.

People ring up for all kinds of reasons but by far the biggest reason for calls and the biggest reason for taking a child out of school involves bullying. Children are verbally, physically and sexually abused at school. I have heard all these things so very many times and many stories that I have heard will live with me for the rest of my life. Self harming, nightmares, food refusal, bedwetting, attempted suicides. So many stories I have heard over the years. The children, whose lives have been so damaged, and their parents, will often never completely recover. Many children have seen psychologists, often who try to persuade them that they are some kind of problem and ought to do the decent thing and return to school! As though it were their own fault. There is never any acceptable reason for bullying and changing school does not usually solve anything. Children are not just hurt by other children but sometimes by teachers or other adults, who are supposed to be caring for them.

There are thousands of children in school who are happy, who love school, and none of us who care about children have any quarrels with that. It is lovely to hear and of course happy children equals happy mothers. However, there are thousands of children in school feeling miserable; of course they are learning nothing except how they are being betrayed by the very people who claim to love them. At least l6 children die through suicides caused by bullying in British schools every year and it breaks my heart to hear of their suffering. Childhood should be the happiest time of our lives, but for many thousands it is not. Some children choose death instead of school.

The calls I receive today are similar to the calls I received more than ten years ago and it is dreadful to think that things do not seem to have improved at all. To be a child, sometimes a very young child, and to be held down to be punched, kicked, spat upon and urinated on. To be stripped of your clothing in the middle of the playground, to be humiliated, often by teachers. AWFUL, AWFUL, AWFUL. I have heard of all of these things. It is a national disgrace.

Mary Thompson, Manchester

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